Frequently Asked Questions

The board is manufactured from solid Grade 1 commercial pure titanium without synthetic fillers or plastic coatings. The material is chemically non-reactive and will not retain odours or food colourings. We cut each plate precisely to provide a clean, flat surface.

Pure Grade 1 titanium is a softer metal than standard hardened knife steels. While contact feels different than wood, everyday kitchen knives maintain functional sharpness during regular vegetable and meat preparation. Standard routine steeling keeps your edges aligned.

The board can be washed by hand with mild dish detergent or placed directly in the dishwasher. Because titanium does not absorb liquids, drying requires only a quick wipe with a kitchen towel. It stores flat in a cupboard or upright in a standard drying rack.

You can pay with cash directly to the courier when your parcel arrives at your residence. Alternatively, we accept advance payment by bank transfer before shipment. We do not accept payment cards or installment plans.

Yes, our courier partner delivers parcels directly to apartment and flat doors throughout Canada. If your building requires buzzer entry, please include those instructions during checkout. Orders received before 12:30 on business days are dispatched that afternoon.

You may return the unused board in its original packaging within 30 days of delivery. Once received at our Moncton workshop, we inspect the condition and issue your reimbursement via bank transfer. Return postage remains the responsibility of the purchaser.