Terms & Conditions

Lorne Atelier operates as the registered business identity of Lorne Atelier Cutlery Inc., 770 St. George Blvd, Moncton, NB E1E 2C6, Canada. Particulars regarding the vendor, including official contact information and commercial registration details, are set forth within the Legal Notice and reiterated in your order confirmation. Returned parcels are received solely at the designated depot communicated to you following your notification; kindly do not dispatch parcels to any alternate location.

To place an order, patrons must be aged 18 years or older. This website and our wares are intended solely for private, domestic utility unless previously sanctioned by us in writing. We reserve the authority to decline, restrict, or annul an order if information cannot be authenticated, if inventory is depleted, or if irregular activity is suspected, in which instance any collected funds are promptly returned.

All valuations are stated in USD. Applicable carriage fees are clearly displayed during checkout prior to final authorization. Should an unmistakable clerical error in pricing occur, we retain the right to rectify it before shipment, affording you the choice to proceed under the corrected amount or terminate the purchase without penalty.

3.1 VAT and customs duties

Purchases bound for destinations within Canada incorporate applicable value-added tax. For shipments outside Canada, customs duties, local tariffs, and border assessment charges remain the responsibility of the recipient as determined by the receiving jurisdiction. A shipment declined at customs entry is processed as an ordinary return, with all incurred transport outlays deducted from the subsequent reimbursement.

We accommodate payments via Cash on delivery, Bank transfer. No credit card credentials or online banking particulars are acquired or retained upon this website.

4.1 Order placement and acceptance

A formal order occurs upon completing the checkout sequence. We promptly forward an acknowledgement message bearing your reference code; however, the formal contract takes effect only once the consignment is dispatched and an advice note is transmitted. Prior to that stage, we reserve the right to decline the order and reimburse any tendered funds.

4.2 Failed or incomplete payments

Goods will not be consigned if payment remains incomplete or unverified. Regarding deliveries arranged under settlement upon arrival, parcels left uncollected or formally declined will be returned to our premises and the transaction voided.

We handle personal details strictly as necessary to execute your delivery, answer your inquiries, and maintain site integrity, in accordance with our Privacy Policy. Information concerning digital identifiers and auxiliary tracking tools is detailed in our Cookie Policy. Both texts form an integral part of these stipulations.

Please handle the utensil strictly according to the guidance provided on its presentation page, within the product documentation, and upon enclosed leaflets. Store out of the reach of young children unless explicitly designated for their use. Photographic representations reflect the actual items crafted; nevertheless, visual display settings vary by screen, and a subtle variation in metallic lustre does not represent a manufacturing fault.

6.1 Storage, expiry and disposal

Maintain the board under the storage circumstances indicated on the parcel. Where an expiry or durability threshold is specified, discontinue use following that date. Please discard packing materials and retired implements in compliance with local municipal ordinances.

The contents of this publication do not constitute medical, dietary, or clinical advice. Descriptions of our cookware clarify its physical constitution and culinary application rather than asserting medical benefits. We advise consulting a licensed health practitioner prior to use should you be pregnant, nursing, receiving clinical care, or managing a condition that may interact with the materials.

Any price concession presented on this website pertains exclusively to orders concluded during its active appearance and cannot be paired with concurrent offers unless expressly permitted. Promotional vouchers must be introduced during the checkout process before payment and cannot be applied retroactively. Complimentary items supplied as part of an offer must accompany the primary merchandise should a return take place.

Carriage methods, expected schedules, and associated charges are itemized upon our Shipping & Delivery page. Stated intervals represent reasoned approximations measured in business days following dispatch rather than binding arrival deadlines. Shipments comprising multiple pieces may occasionally travel in separate packages.

Our establishment remains accountable for the items until the carrier delivers them into your care or that of your nominated representative at the designated location; following receipt, responsibility for loss or impairment shifts entirely to you. Any apparent transit damage must be notified to [email protected] within 48 hours, supported by photographic documentation. Please verify destination details with care before ordering: parcels returned owing to inaccurate postal details or non-collection will be credited minus the freight costs incurred.

You are entitled to return any article within 60 days of receipt pursuant to the provisions on our Returns & Refunds page. Kindly obtain an authorization reference beforehand and direct the package exclusively to the facility we assign. Reimbursement encompasses the price of the article; initial shipping charges are remitted only if the return stems from our own oversight or a proven flaw. Your statutory rights of withdrawal remain entirely intact.

Our implements are guaranteed to correspond faithfully with their catalog description and arrive devoid of manufacturing faults. Lorne Atelier Cutlery Inc. provides a one-year structural warranty against manufacturing defects, metal warping, or surface delamination under standard kitchen cutting conditions, subject to inspection and proof of purchase. Any utensil that demonstrates a defect during the statutory guarantee timeframe recognized in your territory will be mended, exchanged, or reimbursed at our discretion upon assessment. Ordinary surface wear, improper kitchen practice, and accidental damage occurring subsequent to delivery are excluded.

Patrons are strictly forbidden from submitting fraudulent purchases, disrupting our digital systems, harvesting data concerning other visitors, or distributing illegal, deceptive, or improper content. We may revoke access privileges should any breach of these standards take place.

The written compositions, imagery, illustrations, trade insignia, and software architecture of this website remain the sole property of Lorne Atelier Cutlery Inc. or its licensors. You may peruse and print pages exclusively for private domestic reference; any other copying, distribution, or commercial exploitation requires our express written authorization.

This portal may furnish links leading to external web services outside our supervision. We accept no accountability regarding their materials, administrative terms, or continued uptime. The presence of a link indicates no formal endorsement.

Evaluations appearing upon this platform represent sincere reflections from verified buyers; they recount individual culinary experiences and do not assure uniform outcomes for every household. In furnishing an appraisal, photograph, or commentary, you grant us permission to display it on the site without remuneration, identified solely by your first name. We retract commentaries upon formal request and decline to publish matter that violates laws or compromises the personal privacy of third parties.

This site is presented upon an as-available basis. While our atelier takes reasonable care to maintain current and precise information, we cannot warrant that digital access will remain unbroken or free of technical interruptions. The legal warranty protecting physical merchandise is not diminished by this provision.

To the maximum extent permitted by applicable Canadian law, the total liability of Lorne Atelier Cutlery Inc. for any claim arising from your purchase shall not exceed the actual purchase price paid for the item or $100.00, whichever is less. Our responsibility is unrestricted with respect to harms arising from deliberate misconduct or gross negligence, injuries affecting life, physical integrity, or health, as well as situations where legal liability cannot be restricted. In all remaining circumstances, our accountability is confined strictly to foreseeable damages characteristic of this manner of contract.

You agree to indemnify our house against third-party claims occasioned by your infringement of these conditions or your submission of illicit material, within the bounds established by governing law.

These Terms of Service and any purchase agreements are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Should a grievance fail to find an amicable resolution through direct communication, proceedings may be initiated before the judicial authority of the seller's domicile; consumers nevertheless retain the privilege to seek redress or answer claims in the courts of their own country of residence. Mandatory consumer protections in your home jurisdiction remain wholly unaffected.

Order acknowledgements, shipping statements, receipts, and contractual communications are remitted to the electronic mail address entered during purchase. Please ensure this address remains accurate and review secondary delivery folders; any communication dispatched to the provided address is deemed legally received.

We retain the ability to assign our rights and obligations under this agreement to a successor commercial entity, provided that your contractual protections remain unimpaired. You may not assign your rights to any third party without our prior written assent.

Our forbearance or failure to enforce any particular clause within these terms on a given occasion shall not be construed as a waiver of our right to enforce it subsequently.

Should any clause within these conditions be deemed unenforceable, the remaining terms shall preserve their full validity, and an enforceable provision closest to the initial commercial intent shall take its place.

We reserve the right to suspend customer accounts or decline subsequent purchases from individuals who violate these provisions. Consignments already in transit shall remain unaffected.

These terms, alongside our referenced policies and your official purchase confirmation, constitute the complete agreement governing your purchase. Should translations exist across multiple languages, the text presented on the portal through which you placed the order shall govern.

Inquiries regarding these terms may be directed to [email protected], +1 (506) 487-7411, or via the Contact section of our website. Written correspondence may be sent to: 770 St. George Blvd, Moncton, NB E1E 2C6, Canada.

Merchant

Lorne Atelier Cutlery Inc.

Registered address

770 St. George Blvd, Moncton, NB E1E 2C6, Canada

Email

[email protected]

Phone

+1 (506) 487-7411