Our 60-day guarantee

Acquire your board from Lorne Atelier with confidence. Should it fail to meet expectations, return it within 60 days for a full reimbursement of the item price.

The promise

You may return your board within 60 days of receipt for any reason. Funds are remitted to your original method of payment within 3 business days of our intake.

60-day returns

For any circumstance, including a simple change of preference.

Insured delivery

Should a parcel suffer damage or loss in transit, a replacement or refund is issued entirely at our expense.

Secure payment

Payment by cash on delivery or bank transfer: no card prepayments are required, and no card data is ever gathered.

Real support

A representative replies to inquiries sent to [email protected] within one business day.

How to claim

Send a message to [email protected] stating your order number.
Our office will provide a return authorization and our receiving address within one business day.
Dispatch the parcel; your reimbursement is processed upon verified intake.

Complete provisions are detailed upon our Returns policy and Delivery terms folios.